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Holiday and Payment Policies

HOLIDAYS

Spring Break, 4th of July, Thanksgiving, Chrismas and New Years are Major Holidays.

Reservations for Major Holidays require a minimum 5 day stay.

HOLIDAY DEPOSITS:

Current Clients: A non-refundable $50.00 per dog deposit is required for major holidays noted above.

New Clients: Are required to tour the facility and review policies and procedures prior to making a holiday reservation. New clients are required to prepay their holiday stay.

HOLIDAY CANCELLATION POLICY

Cancellations received within 10 days from the start of the reservation will be billed for total days reserved. There are no allowances for early checkout. Deposits and new client prepay are non-refundable.

HOLIDAY CHECK-IN AND CHECK-OUT

We require specific appointments for drop offs and pick ups to avoid confusion during check-in and check-out.

HOLIDAY BOARDING EXCEPTIONS

We do not accept reservations for dogs in season or dogs requiring extra special care due to illness, age, etc. during major holidays.

PAYMENT POLICY

Charges begin the day of drop off no matter when the dog is dropped off and will include the day of pickup if not picked up by 9:30 am. Charges must be paid in full at time of pick up.

AFTER HOURS

After hours drop off and pick up charges will include the day of pickup or drop off and $25.00.

METHOD OF PAYMENT

We accept Cash, Check, Visa or Mastercard

RESERVATIONS ARE REQUIRED

Please have your credit card ready when calling to make holiday reservations.

CONTRACTS AND FORMS

Please see the contracts page for required forms and contracts.

(970) 221-5689